Every message here is read by an actual person on our support team, and anything clinical gets routed straight to a licensed pharmacist. Most replies land within one business day.
Chat with a licensed pharmacist about dosing, interactions, or a product question — 8am–9pm ET, every day.
Prefer to talk it through? Give us a call — 1 (800) 555‑0148. Have your order number ready if it's about a shipment.
Call nowFor anything non-urgent — returns, account changes, feedback — email us any time at hello@pharmacymay.com.
Compose emailpharmacymay Support
228 Kettle Row, Suite 4
Portland, OR 97201
The four things people ask us most — worth a look before you wait on a reply.
You'll get a tracking link by email as soon as your order ships — usually the same day it's placed. If it's been more than two business days with no email, reach out with your order number and we'll look it up right away.
Yes — any eligible product can be put on a repeat schedule from your account page. We'll email a reminder five days before each refill ships, so there's always time to skip or adjust it.
Right now we only ship within the United States. We're evaluating a handful of other regions, and the newsletter is the first place we'll announce it if that changes.
Anything involving dosing, interactions, or a specific health condition is routed to one of our licensed pharmacists rather than a general support agent, whether it comes in through chat, email, or this form.