Privacy Policy

Overview

pharmacymay collects the minimum information needed to fill your order, keep your account secure, and get useful reminders to you — like a refill that's due. We don't sell your personal information, and we don't share more than necessary with the partners who help us ship products and process payments.

Information we collect

Depending on how you use the site, we collect:

• Account details — name, email, shipping address, and phone number.
• Order history — items purchased, refill schedules, and payment status (we don't store full card numbers ourselves; that's handled by our payment processor).
• Support messages — anything you send through chat, email, or the contact form, including messages to a pharmacist.
• Device & usage data — pages visited, browser type, and approximate location, collected automatically when you use the site.

How we use your information

We use the information above to process and ship orders, provide customer and pharmacist support, send order and refill reminders, and improve the site based on how it's actually used. If you've opted into the newsletter, we'll also use your email for product updates and offers — you can unsubscribe at any time.

Cookies & tracking

We use cookies to keep you signed in, remember your cart, and understand which pages are useful. You can block or delete cookies in your browser settings, though parts of checkout may not work correctly without them.

Sharing your information

We share information only with the vendors who help us operate — shipping carriers, payment processors, and email delivery services — and only the details each one needs to do its job. We may also disclose information if required by law, such as in response to a valid legal request.

Data retention & security

We keep account and order information for as long as your account is active, and for a limited period afterward to meet recordkeeping obligations. We use encryption in transit and restrict internal access to personal data on a need-to-know basis, though no system can be guaranteed fully secure.

Your choices & rights

You can review or update most account details from your profile page at any time. You can also ask us to:

• Send you a copy of the personal data we hold about you.
• Correct information that's out of date or inaccurate.
• Delete your account and associated data, subject to any records we're legally required to keep.

To make any of these requests, reach out through the contact page.

Children's privacy

pharmacymay is intended for adults. We don't knowingly collect personal information from children, and any products suitable for children are meant to be purchased and managed by a parent or guardian's account.

Changes to this policy

If we make a material change to how we handle your information, we'll update the date at the top of this page and, where appropriate, let you know by email before the change takes effect.

Contact us

Questions about this policy or a request related to your data can go to our support team through the contact page, or by writing to hello@pharmacymay.com.